CONTACT US
CONTACT INFORMATION
A-05-1, Paragon Point, Jalan Medan PB5, Seksyen 9, Pusat Bandar, 43650, Bandar Baru Bangi, Selangor, Malaysia.
Complaint Handling
In accordance to our Complaint Handling Policy, we welcome your complaint or feedback which may include the following (which is not an exhaustive list):
- Concern from a user or beneficiary of our service, stakeholder or staff member about the quality of services we have provided
- Safeguarding concerns such as child protection matters
- Concern from a member of the public or supporter about a particular fundraising approach or campaign action
- Concern about the conduct and behaviour of staff or volunteers
- The reporting of fraud or corruption
