Contact Us



A-05-1, Paragon Point, Jalan Medan PB5, Seksyen 9, Pusat Bandar, 43650, Bandar Baru Bangi, Selangor, Malaysia.

+603 8926 3434

Complaint Handling

In accordance to our Complaint Handling Policy, we welcome your complaint or feedback which may include the following (which is not an exhaustive list):

  • Concern from a user or beneficiary of our service, stakeholder or staff member about the quality of services we have provided
  • Safeguarding concerns such as child protection matters
  • Concern from a member of the public or supporter about a particular fundraising approach or campaign action
  • Concern about the conduct and behaviour of staff or volunteers
  • The reporting of fraud or corruption

If any of above matters occur, you may email to