Terms & Condition

The default option for donation payment is a monthly transaction. You will be given the choice to select your preferred method of giving. By selecting recurring donation options, you authorize Islamic Relief Malaysia to automatically transfer your gift each month from the account you provide—the transaction will appear on your checking account or credit card statement. You can select the 1st or 15th* of each month for monthly transactions. Please note: this only applies to recurring or monthly donation.

The financial institution you identify on the donation form is authorized to debit or charge your donation to the account indicated. This authority will remain in effect until you have given Islamic Relief Malaysiaat least 10 days notice that this authorization has been terminated. Please understand that you must give advance notice to allow reasonable time for your instructions to be executed. If ever an incorrect amount should be entered into your account, you authorize your financial institution to make the appropriate adjustment on your behalf.

*In cases when the 1st or 15th of the month falls on a weekend, the transaction will be made on the following business day.

You can increase, decrease or suspend your gift by calling +603 8926 3434 or by sending an email to donation@islamic-relief.org.my

Refund Policy

If you have made an error in making your donation to Islamic Relief Malaysia, we will honor your request for a refund made within 15 days of your donation. To request a refund, call +603 8926 3434. Refunds are issued using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card. If you made your donation through direct debit of your checking/savings account, check, or cash, your refund will be issued by check and sent to you via mail.

Charitable Solicitation Disclosure

Islamic Relief Malaysia is a registered charitable organization with the Malaysia Authority. All donations are not eligible for Tax Exemption receipt. We appreciate your continuous support and apologise for any inconvenience caused. Consolidated tax receipts will be issued at the end of the year and receipts will be issued in the name provided under “My Contact Details” on the online donation form. You may contact us at +603 8926 3434