How to manage your Donor Account?

Estimated reading time : 4 minutes
Details guide.

Step 1 of 13

If you are filling-up the My Contact Details during the donation, the system will send you the Donor Account Information.
The screenshot shows that this 1st time donor has received and read his email. Click on the login link in your email to login to your Donor Account using the given information.
You will get the email only once, that is on your 1st time donating with us. If you have made donation earlier but don't know your password, then you have to request for password reset by clicking on Forgot Your Password? link as shown on the next step. You may also visit https://islamic-relief.org.my/donateNow/password/reset

Step 2 of 13

Key-in the required information and click on Login to login to your Donor Account.

Step 3 of 13

You will be redirected to your Donor Panel upon successful authentication / login. The default page is Donations that shows list of your donation history.

Step 4 of 13

You will find the Main Menu at the right-top side of your screen.

Step 5 of 13

Click on that Main Menu and you will see list of available modules to use.
As we can see on the screenshot, you can click on any of the modules to reach appropriate features. Eg; Click on the Dashboard and you will be redirected to your Dashboard (refer the next step).

Step 6 of 13

The Dashboard module visualize your donations history. You can find all your previous successful donations.

Step 7 of 13

Now click on the Main Menu again, then click on Donors module.

Step 8 of 13

The Donors module will let you manage your Donor Account such as changing your password, and update your contact details.
The screenshot shows that donor is attempting to change his password, so he clicks on the

Step 9 of 13

If you wish to update your contact details such as phone number or address, click on the beside the

Step 10 of 13

The screenshot shows that donor has clicked on in the previous step, and got redirected to the Update Users page. He may now change his Donor Account password by keying-in new password.

Step 11 of 13

After providing new information, scroll down and click on the Save button to apply the changes.

Step 12 of 13

The system will display the operation status whether Successful of Failed.
The screenshot shows that donor has successfully changed his password.

Step 13 of 13

You can click on the Click here link if you wish to update your contact details / donor profile like phone number or address.
Please take note that your information will be used for your future donations, so you do not need to manually fill-up your contact details again.

Thank you for your generous donation